Aetna Medical
NYSC
offers medical coverage through Aetna. Medical coverage provides you with
benefits that help keep you healthy like preventive care screenings and access
to urgent care. It also provides important financial protection if you have a serious
medical condition. NYSC provides you with comprehensive medical/Rx coverage
with the choice of two plans: Basic and Buy-Up Plans. Both plans offer
In-Network and Out-of-Network coverage. The chart below is a brief outline of
the plans offered. Please refer to the summary plan description for complete
plan details.
Teladoc
Teladoc gives you access 24 hours, 7 days a week to a U.S. board-certified doctor through the convenience of phone, video or mobile app visits. Set up your account today so when you need care, a Teladoc doctor is just a call or click away. Teladoc is available to you and covered dependents at no cost to you!!
Teladoc does not replace your primary care physician; it is a convenient and free option for quality care. When considering the ER or urgent care for a non-emergent issue, consider using Teladoc. You can even get a prescription! Teladoc physicians can treat many conditions, including, cold/flu, allergies, bronchitis, UTI, respiratory infection, sinus problems and more!
To set up your account, follow the steps below:
1.) Set up your account by phone or mobile app
•Online: Go to www.teladoc.com/Aetna and click ˇ°set up account.ˇ±
•Mobile App: Download the app and click ˇ°activate account.ˇ± Visit Teladoc.com/mobile to download the app.
•Call Teladoc: 1-855-835-2362 -Teladoc can help you register your account over the phone.
2.) Provide Medical History
•Your medical history provides Teladoc doctors with the information they need to make an accurate diagnosis.
3.) Request a Consult
•Once your account is set up request a consult anytime you need care and talk to a doctor by phone, web, or mobile app.
Employee Cost
Useful Links
Please see the links below to useful plan tools and information about your medical plan:
Basic Plan Schedule of Benefits
Buy-Up Plan Schedule of Benefits
Aetna mobile App – Track claims, know your benefits, all right at your finger tips. Yes, there is an app for that
Aetna Navigator – A secure website for planning and managing your health and health care. It's organized to help you do what you want to do – more easily.
Plan Contact Information:
Aetna Customer Service: 800-962-6842
Website: www.aetna.com