Contact Information
Here is a list of your benefits providers, in case you need to contact them directly or access additional information from their websites.
| Plan Type | Provider | Phone Number | Website |
| Medical | Aetna | 1-800-962-6842 | www.aetna.com |
| Dental | Aetna | 1-877-238-6200 | www.aetna.com |
| Vision | VSP | 1-800-877-7195 | www.vsp.com |
| Medical and Dependent FSA | Benefit Resource, Inc. | 1-800-473-9595 | www.briweb.com |
| Basic & Supplemental Life & AD&D | MetLife | 1-800-638-6420 | www.metlife.com |
| Group Short Term Disability (STD) | ShelterPoint | 1-800-365-4999 | www.shelterpoint.com |
| Employee Assistance Program (EAP) | Aetna | 1-888-238-6232 | www.resourcesforliving.com Username: NYSC Password: EAP |
| Commuter Benefits | Benefit Resource, Inc. | 1-800-473-9595 | www.briweb.com |
| Enrollment System | Benefit Plan Manager | 1-800-788-7558 | www.benefitplanmanager.com |
| Leaves of Absence | Sedgwick | 1-888-436-9530 | https://timeoff.yorkrisk.com |
| 401(k) | Principal | 1-800-547-7754 | www.principal.com |
To contact the NYSC Benefits Department, please use the information below
Benefits Department
Kristy Conforti – Benefits Director
Michelle Marcelino – Senior Benefits Specialist
Send Email: Benefits@nysc.com
Employee Benefits Hotline: 914-347-4009 Ext 1477